xLink Resource Center



These example requests and responses illustrate a variety of xLink's functions.

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SERVICE AVAILABILITY

OK - Site Qualified

Case Transaction Code Description Request XML Response XML
1 1000 serviceavailabilityrequest-1000 serviceavailabilityresponse-1000
2 1000 VOA voice-1000.xml

Availability Errors

1 1004 CO Not Planned serviceavailabilityrequest-1004.xml serviceavailabilityresponse-1004.xml
2 1006 Site Not Qualified - Too Far From CO request-TooFar-1006.xml response-TooFar-1006.xml
3 1007 Not Accepting Orders Now request-OrdSoon-1007.xml response-OrdSoon-1007.xml
4 1010 Not Qualified - Too Far serviceavailabilityrequest-1010.xml serviceavailabilityresponse-1010.xml
5 1101 Missing Information serviceavailabilityrequest-1101.xml serviceavailabilityresponse-1101.xml
6 1202 Address Not Found/Recognized request-ANF-1202.xml response-ANF-1202.xml
7 1203 CO Not Verified request-CNV-1203.xml response-CNV-1203.xml
8 1204 CO Not Identified request-COnotIdentified-1204.xml response-COnotIdentified-1204.xml
9 1205 Multiple Address Matches request-MultiMatch-1205.xml response-MultiMatch-1205.xml

ORDER ENTRY

Case Transaction Code Service Brand Request XML Response XML
1 2000 5 orderentryrequest-5-2000.xml orderentryresponse-5-2000.xml
2 2000 29 orderentryrequest-29-2000.xml orderentryresponse-29-2000.xml
3 2000 66 orderentryrequest-66-2000.xml orderentryrequest-66-2000.xml

CHANGE ORDER ENTRY

Service Brand Change

Case Transaction Code From - To Request XML Response XML
1 2000 385 to 398 servicechange-398.xml servicechange-398.xml

Backhaul/PVC Change

Case Transaction Code Type Request XML Response XML
1 2000 Backhaul/PVC servicechange-backhaul-pvc.xml servicechange-backhaul-pvc.xml

Change Order Errors

Case Transaction Code Phrase Message Response XML
1 2304 ERROR: Invalid / Unqualified Service Id The specified Service ID is not available. orderentryresponse-2304-Unqual.xml
2 2304 ERROR: Invalid / Unqualified Service Id The specified Service ID is not available. Cannot change between these service families orderentryresponse-2304-SvcFam.xml
3 2304 ERROR: Invalid / Unqualified Service Id The specified Service ID is not available. Shared/non-shared line order mismatch. orderentryresponse-2304-LSh_mis.xml
4 2401 Invalid Backhaul Circuit Please specify a backhaul circuit able to provision local service at this location. orderentryresponse-2401.xml
5 2441 Unexpected server problem Nothing seems to be changing in this order. At least one thing must change. orderentryresponse-2441.xml
6 2481 ERROR: Another active order is already in progress against this circuit. Please see order #______ orderentryresponse-2481.xml

Change Order Cancellation

Case Transaction Code Type Request XML Response XML
1 24000 Cancel Change servicechangecancelrequest-24000.xml servicechangecancelresponse-24000.xml

DISCONNECT ORDER ENTRY

Case Transaction Code Message Request XML Response XML
1 2000 Order Entry - OK request-sod.xml response-sod.xml

SAVED ORDER (Partial Order)

Case Transaction Code Message Request XML Response XML
1 2001 OK - Order Saved Successfully request-so.xml response-so.xml
2 2000 OK- Order Entry request-oe.xml response-oe.xml
3 8000 OK- Saved Order Retrieval request-so-ret.xml response-so-ret.xml

ORDER STATUS

Case Transaction Code Description Request XML Response XML
1 3000 By order number request-os-num.xml response-os-num.xml
2 3000 Cancelled in date range ordercanceled-fromdate.xml ordercanceled-fromdate.xml
3 3000 Closed one month back orderclosed-monthsback.xml orderclosed-monthsback.xml
4 3000 Closed in date range orderclosed-fromdate.xml orderclosed-monthsback.xml

ORDER SUMMARY

Case Transaction Code Description Request XML Response XML
1 4000 OK request-osum.xml response-osum.xml

ORDER MODIFICATION

Case Transaction Code Description Request XML Response XML
1 12000 OK ordermodificationrequest-12000.xml ordermodificationresponse-12000.xml

ORDER CANCELLATION

Case Transaction Code Description Request XML Response XML
1 11000 OK request-oc.xml response-oc.xml

DISPATCH INFORMATION

Case Transaction Code Description Request XML Response XML
1 900 fromdate fromdate-900.xml fromdate-900.xml
2 900 covadcircuitnumber covadcircuitnumber-900.xml covadcircuitnumber-900.xml

KIT SHIPMENT INFORMATION

Case Transaction Code Description Request XML Response XML
1 700 OK kitshipmentinforequest-700.xml kitshipmentinforesponse-700.xml

TROUBLE TICKET

Ticket Entry Example

Case Transaction Code Description Request XML Response XML
1 5000 OK ticketentryrequest-5000.xml ticketentryresponse-5000.xml

Ticket Status Examples

Case Transaction Code Description Request XML Response XML
1 6000 bynumber byttnumber-6000.xml byttnumber-6000.xml
2 6000 byttactiondate byttactiondate-6000.xml byttactiondate-6000.xml
3 6000 actiontype from-to actiontype-fromto-6000
4 6000 Updated previous month lastupdated-lastmonth
5 6000 byttmilestone byttmilestone-5.xml
6 6000 All open tickets byttmilestone-all.xml
7 6001 No Records Matching Query ticketstatusresponse-6001.xml

Ticket Update Examples

Case Transaction Code Description Request XML Response XML
1 29000 OK ticketupdaterequest-29000.xml ticketupdateresponse-29000.xml

CPE LOOKUP

Case Transaction Code Description Request XML Response XML
1 13000 OK cpelookuprequest-691.xml cpelookupresponse-691.xml

PROMOTION CODE VALIDATION

Case Transaction Code Description Request XML Response XML
1 18000 OK service.xml promocodevaldnresponse-18000.xml
2 18000 OK cpe-dispatch.xml
3 18001 Invalid Promotion Code promocodevaldnresponse-18001.xml

PVC REPORT

Case Transaction Code Description Request XML Response XML
1 38000 OK pvcreportrequest-38000.xml pvcreportresponse-38000.xml

DSLAM STATISTICS

Case Transaction Code Description Request XML Response XML
1 40000 OK dslamstatisticsrequest-40000.xml dslamstatisticsresponse-40000.xml


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